Free / Early Access
$0 during pilot
For teams testing one real visit or one crew day.
- Limited visits per month
- GREEN LIGHT status board
- Confirm / late / on-my-way replies
- Mock or limited pilot SMS while number is pending
- Email support during pilot
Pricing
Clear plans. One status board. No guest apps.
Pay for the organizer seat and the board — not another download for every customer, tech, or agent. Live SMS activates after Telnyx approval; you can still join early access now.
Prices shown are intended launch targets (USD). Early access may include promotional pilot terms. We will confirm before any charge.
Pro
$34 / month
Unlimited basic status + replies for operators who live in the middle of the day.
- Unlimited visits & participants
- Full SMS status loop (when Telnyx is live)
- Organizer dashboard + share links
- Running-late and on-my-way routing
- SMS compliance: STOP / HELP aware
- Priority email support
Team / Pro+
$89 / month
AI prediction + voice escalation when silence is expensive.
- Everything in Pro
- AI no-show risk on the board
- Automated voice confirmation calls
- Organizer alerts if unanswered
- Future calendar / field-tool integrations
- Onboarding for multi-crew offices
Pro is positioned in the $29–$39 band (list $34). Team is positioned in the $79–$99 band (list $89). Annual billing and seat packs can follow once live SMS is stable.
Compare
What you get on each plan
| Capability | Free / EA | Pro | Team |
|---|---|---|---|
| Organizer app / board | Yes | Yes | Yes |
| Guests stay on SMS (no app) | Yes | Yes | Yes |
| Visits per month | Limited | Unlimited | Unlimited |
| Status replies (confirm, late, on my way) | Yes | Yes | Yes |
| Live provider SMS (Telnyx) | Pilot / mock | Yes (when live) | Yes (when live) |
| AI no-show prediction | — | — | Yes |
| Voice escalation calls | — | — | Yes |
| Integrations | — | Roadmap | Priority |
Unit economics (why this stays cheap)
Built for low message cost.
SMS is roughly ~$0.004 per message. Short voice confirms are roughly ~$0.002 per minute on Telnyx-class pricing. That keeps Pro and Team sustainable without forcing guests into another subscription app.
- Transactional appointment texts — not marketing blasts
- Mock mode for demos while the number is pending
- Provider is configurable (Telnyx preferred)
FAQ
Is early access free forever?
Pilot seats are free or promotional. Paid Pro/Team starts when you opt in after SMS is live and the product fits.
Do participants pay?
No. Only the organizer needs SureShow.
When does voice escalate?
Team only — after no SMS reply in your configured window, then organizer alert if unanswered.
Pick a plan after one real visit.
Request early access now. We will match you to Free pilot, Pro, or Team based on volume and whether you need voice escalation.